Retired versions of Neat do not require a subscription fee for use. If you are already using a retired version of Neat, then you can continue using the product as is. Option 1: Continue using the Retired Desktop Software We will be focusing on retired desktop software options. How to move from legacy software (what came with your scanner) to their cloud-based system. Neat addresses this in three support documents:Īnnouncing that they no longer support legacy software. Guaranteed to show up if you use a link given by support or allow a update to Neat software. Your scanner would now refuse to work and prompt you to pay for Neat’s new software. If you had a scanner, it would no longer work with the included Neat Software, which let people run the scanner and organize their scanned files.Īs soon as the version of the Neat Software reached 5.7.2, Neat would stop working. Neat stopped supporting their physical products. Or at least it did until it gets updated to version 5.7.2 The Bait and Switch This software lets you scan and organize the scanned files. When the scanner was bought, it included a CD with Neat software. Old software that is no longer supported, replaced with up-to-date SAS systems.īut look closer, and you will spot a scam that seems designed to trick the elderly and non-tech savvy into paying for a subscription service.įirst, it’s important to distinguish between the software services sold today and the software included with the physical scanners when that person purchased their hardware scanner. Now to the average person, this all looks legitimate. NeatBooks: Booking software $36/month or $432 yearly Neat Invoices: invoicing and online payments: 2.9% plus 30 cents per transaction. Neat Neatdesk The software: products sold by Neat NeatConnect: has a screen that upsells you. The hardware: products sold by Neat <- comes with Neat Software CD.

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